Service & repair

With email or WhatsApp, you can send us a picture or video to show me the problem. When confirming the repair service, the process is as:

A.Deliver the problem laser diode handle or 808nm laser diode stack

B. Our technician checks the laser, and we will offer you a quotation for free service

C. You can confirm to repair the laser handle or laser diode head

D. We will change the damaged laser bar to new bars

E. We will send you the test report and video and also a picture of the new laser head or laser handle after refurbishment

F.We will pack the good laser head or laser handle and then deliver it to you

1. Provide the service information you need. Yod needs to send us an alma laser stack or product information picture to us. (Email, Whatsapp, skype) as the above picture shows. We confirm and customize the repair plan for you. Firstly, you need to send the laser diode head to us, if can not send the old diode, need to send to us the structure design of the diode and dimension details stack. We will repair the old diode or design a new stack to replace the old one.

2. we disassemble the diode stack and test the old laser stack. For the micro channel laser stack, Such as Alma laser, Lightsheer, Syneron. We will test each laser plate one by one to confirm whether there are any bars that still can work. If there have some good bars, the repair charge will be lower. For the macro laser stack like most products made in China, we will test the whole laser stack together

3. We will mount the diode bar to the heat sink and assemble the diode stack to old or structure in our cleaning lab Our bars and micro channel cooler are imported from Germany manufacture. We strictly manage mounting, assembling, and testing steps during laser stack production. Every stack will be fully tested and had 8 hours of the burning test.

4. The Fourth step:

Our experienced technician will reassemble the handle piece. Which include:

a. Install the new laser stack into the handle piece.

b. Clean the lens and check the TEC and other parts inside the handle piece

c. Test the power output of the whole handle piece.

d. Clean the cover shell of the handle piece and package it.

5. We send the finished good diode laser stack or handpiece to your address

1. Professional laser cleaning lab for laser head mounting, laser stack assemble, and also laser handle assemble

You are welcome to visit our factory, see our technology and service and build a good business relationship

2.Also we do repair for Alma,Syneron,Toplaser,Dilas,Jenoptiks

For the Soprano Xli handle, and micro channel laser part, Oriental-laser is a pleasure to offer a warranty for 6 months

Please send your old damaged laser part or handle by DHL, FEDEX OR TNT UPS, OR EMS, and send it to our address as:

Oriental Laser (Beijing) Co., Ltd

Address: Room 403,3rd Building, No.2 Shengfang Road, Daxing Industry Zone, Daxing Dis. Beijing.

Phone:86-010-62258470

Email:[email protected]

Tips: To pack the laser head or laser handle in a safe box, and make sure safety during delivery, and no damage. Also please drain away water from the laser diode head or handle, and make sure no water is inside the water road or water tube inside the laser head or handle to avoid further damage.

1. Contact person name

2. Company name

3. Address details, including street city name and country name

4.Zip code

5. Phone number

6. Email ID or WhatsApp ID that I can contact you when I get the parcel

7. Problem description